Job Summary
The Billing Coordinator Analyst (HM and EM) assist in resolving claim errors that are preventing patient claims from billing by working assigned work queues to resolution.
Responsibilities
- Duties will be performed by each individual depending on the assignment of responsibilities:
- Analyze and resolve specific claim errors that are delaying claims from being created and processed in the billing system.
- Maintain education defined by department and attend WebEx training as needed.
- Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
- Other duties as assigned
Skills and Experience
- English – Spanish Language (Oral and writing 85% or higher), (B2+ or above).
- Must have a high school diploma.
- At least 1 year of experience in Customer Service or Backoffice positions.
- The resource will adjust its local schedule with the resources supporting this position during Daylight Savings time changes in the Eastern Time Zone.
- A genuine interest in working with and helping customers.
- Must possess excellent communication skills and involvement.
- Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.
- Good presentation and a polite, tactful, and friendly character.
- Healthcare experience is a plus.
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About Auxis
Auxis places a high priority on employee growth and development, fostering an environment where you can advance in your career. Our culture empowers you to perform at your best, aligning with our team's shared goals. We are continuously working to enhance our culture and environment, investing in tools to gain better insights into the heartbeat of our organization.
Benefits:
- Comprehensive health benefits covering medical, vision, and dental.
- Transportation subsidy.
- Solidarity Association.
- Training and development programs.
- Employee recognition program.
- Generous paid time off and family leave.
- Enjoy a paid day off on your birthday!
