Position Summary
The PRN House Manager provides flexible residential coverage and support within Ava Health’s residential programming. This position helps maintain a safe, structured, and supportive living environment for residents while supporting continuity of operations across residential settings.
PRN House Managers may provide scheduled coverage, bridging coverage between shifts, call-out support, and supplemental staffing support based on operational need.
This role is designed as a flexible pool position with a maximum expectation of:
- Up to two (2) twelve-hour shifts per week
- Occasional shorter bridging shifts, typically four (4) hours in duration
Hours are not guaranteed and are scheduled based on program need and staff availability.
Responsibilities
- Provide direct oversight and monitoring of residents to ensure compliance with program rules and house guidelines
- Facilitate daily house routines, including meals, chores, curfew compliance, and community activities
- Support residents through positive engagement, structure, and professional relationship-building
- Conduct routine house checks and room inspections to maintain cleanliness and safety standards
- Communicate resident concerns, incidents, and operational issues promptly to clinical leadership and supervisors
- Assist residents with accessing resources and support services as appropriate
- Maintain accurate and timely documentation, logs, and shift communication
- Support continuity of care and operational stability during staffing transitions, schedule gaps, or increased program need
Skills and Competencies
- Commitment to Ava Health’s core values of Agency, Service, and Purpose
- Strong interpersonal and communication skills
- Ability to manage conflict and maintain boundaries compassionately and consistently
- Ability to work independently within a structured residential environment
- Basic understanding of behavioral health, recovery support, and trauma-informed engagement
- Organizational skills and ability to maintain accurate records and documentation
- Flexibility and adaptability within a dynamic residential environment
Qualifications
- High school diploma or equivalent required; additional coursework in behavioral health, social services, or related fields preferred
- At least one (1) year of experience in residential services, behavioral health, recovery support, or related environments preferred
- Current BLS/CPR certification required
Additional Requirements
- Commitment to ongoing professional development and maintaining required certifications
- If in recovery, a minimum of 1 year of sustained sobriety is required
- Ability to work flexible scheduling based on operational needs, including evenings, weekends, and holidays as needed
- Ability to successfully function both independently and as part of a multidisciplinary team
Employment Classification
- PRN / As-Needed Position
- Non-benefited position unless otherwise required by law or Company policy
- Hours and scheduling based on operational need and employee availability
