Operational Responsibilities
- Oversee the execution and delivery of customer projects within the region, ensuring on-time, on-budget, and high-quality outcomes.
- Manage day-to-day regional operations including project planning, resource allocation, and capacity management.
- Ensure compliance with company processes, quality standards, and safety regulations.
- Identify operational risks and implement corrective actions in a proactive manner.
- Foster close collaboration between engineering, project management, and support functions to ensure seamless delivery.
- Continuously monitor KPIs (employee satisfaction and customer satisfaction) and operational performance metrics, and implement improvements where needed.
- Actively collaborate with resource centers to share best practices and coordinate cross-border support when needed.
- Act as the escalation point for key operational challenges within the region.
Commercial Support & Growth
- Actively support sales and business development by focusing on strategic customers for whom our technical capabilities, footprint, quality and customer support (Averna’s differentiators) are valued by:
- Bringing subject-matter expertise in Test, Quality & Precision Assembly by a group of customer-oriented and facing subject-matter experts;
- Building strong relationships/partnerships in order to better understand their expectations.
People Leadership & Development
- Lead regional teams by managing competencies and strengthening capabilities.
- Identify and develop successors to ensure leadership continuity.
Financial Oversight
- Ensure achievement of gross margin targets.
- Monitor and manage internal time allocation effectively.
- Oversee regional operational and capital expenditure within approved budgets.
Strategic Management
- Align regional operations with broader corporate strategy and stakeholders.
- Contribute to innovation and process improvement in collaboration with global teams.
- Experience in operations, project delivery, or engineering management within a technical environment.
- Proven leadership experience managing multidisciplinary teams and driving employee development and engagement.
- Strong business acumen with experience managing budgets, gross margin targets, resource planning, and operational performance.
- Demonstrated ability to build strong customer relationships and support business growth through operational and technical expertise.
- Excellent communication, stakeholder management, and problem-solving skills.
What’s in It for You
- Diverse, supportive, and growth-oriented environment
- Collaboration opportunities with teams across Europe and globally
- Generous pension scheme (4% employee / 8% employer)
- Full family health care plan
- Family health cash plan
- 27 days holiday + bank holidays
- Life assurance & income protection insurance
- Professional development opportunities
- Flexible working hours #LI-HYBRID
- Recognition programs
Averna Powered by Spherea is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.
