Reservation and Ticketing Senior Officer (m/f/d)

AVIAREPS has over 30 years experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with more than 75 offices in over 70 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.

Key Responsibilities:

• Handling of reservations and ticketing by using the corresponding reservation system (GDS)

• Ticketing manual/automated

• Handling of Groups and Allotments

• Distribution of price quotations and information

• Handling of end-consumer and trade enquiries via calls and emails

• Daily TSR updates for various airlines using Microsoft Excel

• Handling BSP Link enquiries, e.g. ADM, ACM, Refunds

• Bi-weekly benchmarking competitive fares for offices internationally

Key Skills:

• Well versed with MS Office tools

• Excellent analytical ability

• Excellent knowledge of Airline - GDS (e.g. Amadeus/Sabre/Astral)

• Proficiency in the Usage of Internet

• Should have basic excel knowledge

• Experiences in the tourism sector

• IATA — Knowledge and experiences in ticketing

• Fluency in English, further languages preferred

• Punctuality and reliability

• Ability to operate independently and with little guidance in a fast-paced, constantly evolving international

• environment whilst directly contributing to the company’s growth and success

What We Offer:

• International team with global office network

• Modern office and dynamic work environment in Mumbai

• High level of responsibility

• Great team spirit