Join our dynamic hospitality team as a Front Desk Agent at The Lowline Hotel, where your warm personality and commitment to exceptional service will create memorable experiences for our guests. This role offers an exciting opportunity to be the welcoming face of our hotel, ensuring each guest feels valued and well-cared for from check-in to check-out.
Key Responsibilities:
- Greet and register guests efficiently and courteously upon arrival - Make, modify, and cancel reservations to maximize occupancy and revenue - Serve as the hotel operator, handling phone inquiries and guest requests - Perform concierge duties, providing information about local attractions, dining, and services when needed. - Settle guest accounts accurately upon departure - Provide attentive, courteous, and efficient service throughout the guest’s stay - Maintain a professional appearance and uphold the hotel’s standards of service
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