JOB SUMMARY
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees, while maintaining the integrity of the hotel.
QUALIFICATION STANDARDS
Education & Experience:
- At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
- Must have valid driver's license for the applicable state.
Physical requirements:
- Long hours sometimes required. Typically a 50 hour work week.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Mental requirements:
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
