Credit & Collections Analyst (Office Based Poland or Serbia)

• Maintaining and developing dashboards, reports, and key performance indicators (KPIs) across the Order to Cash function.
• Analysing data trends and providing actionable insights to support business decisions.
• Supporting month-end and year-end reporting activities by delivering accurate and timely financial information.
• Performing monthly reconciliations of accounts receivable and related general ledger accounts.
• Investigating, resolving, and documenting account discrepancies in a timely manner.
• Maintaining audit-ready documentation and supporting compliance with internal control requirements.
• Calculating and recording bad debt provisions in accordance with IFRS requirements.
• Monitoring overdue accounts and assessing potential credit risk exposure.
• Collaborating with Credit Control and Collections teams to reduce write-offs and improve debt recovery outcomes.
• Identifying opportunities to streamline reporting and reconciliation processes.
• Supporting the implementation of automation initiatives and system enhancements.
• Ensuring SOX controls are operating effectively and consistently across relevant processes.
• Contributing to a culture of continuous improvement, accuracy, and accountability within the Finance function.

What we're looking for:

• Experience in Accounts Receivable, Credit & Collections, Order to Cash, or a similar Finance role.
• Strong understanding of financial reporting, reconciliations, and accounting principles.
• Knowledge of bad debt provisioning and credit risk management practices.
• Familiarity with IFRS and financial control frameworks.
• Experience working within a SOX-controlled environment or knowledge of internal controls.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent attention to detail and a commitment to data accuracy.
• Proficiency in Excel and financial reporting tools.
• Experience using ERP systems and financial management software.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• A proactive mindset with a focus on continuous improvement and process optimisation.
• Relevant Finance, Accounting, or Business qualification, or equivalent professional experience.