HireFT
Browse JobsHow it worksPricingSuccess Stories
    Back to jobs
    AV

    AvonRisk

    Risk Management

    IT Support Engineer

    GLENDALE, United StatesOn-SiteFull-timePosted 4d ago
    All AvonRisk jobs

    Job description

    AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

    Position Summary:

    The IT Support Engineer will deliver white glove technical support to employees across the organization, ensuring seamless technology experiences throughout the employee lifecycle. This role combines hands-on technical expertise with exceptional interpersonal skills to provide high-touch, client-first service in a fast-paced environment. The engineer will be part of a team responsible for IT asset management (ITAM), employee support through our ticketing system, employee onboarding/offboarding, support documentation, and assist with engineering projects as needed.

    Please note this position is on site 5 days a week in our Glendale, CA office.

    Key Responsibilities:

    • Provide white glove, high-touch technical support to end users across all levels of the organization, ensuring prompt and professional resolution of issues.
    • Manage the complete employee technology lifecycle including onboarding, role changes, equipment refreshes, and offboarding.
    • Administer and support Active Directory, Entra ID, Microsoft 365, Windows 365, Intune, Autopilot, and other business critical applications.
    • Support and troubleshoot Windows and Mac endpoints, ensuring optimal performance and security compliance.
    • Manage and maintain copy/print hardware and solutions across office locations.
    • Oversee IT Asset Management (ITAM) including inventory tracking, deployment, and disposal of hardware and software assets.
    • Document support procedures, knowledge base articles, and asset records to ensure consistency and knowledge sharing.
    • Assist IT engineering with various infrastructure projects, migrations, and new technology deployments.
    • Identify opportunities to improve support processes and enhance the employee technology experience.
    • Provide support for office openings, relocations, and special events requiring on-site technical assistance.

    Job details are sourced from the employer's original posting.

    Open job posting
    AV

    About the company

    AvonRisk

    This company appears to be a placeholder or internal identifier and does not have a readily available description.

    View all AvonRisk jobs
    Industry
    Risk Management
    Open roles
    58

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.