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    Awardco

    Human Resources

    Client Support Representative - Part Time

    Lindon, United StatesOn-SitePart-time$16 / hourPosted 1mo ago
    All Awardco jobs

    Job description

    Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.

    Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shifts available:
    Mon-Fri from 6am-11am
    Mon-Fri from 7pm-Midnight
    Sat-Sun 
    from Noon-Midnight

    The hourly rate for this role is $16/hour. 

    What you will do:

    • Fulfill client orders and aid in support tickets
    • Work directly with platform users in answering their questions and helping to resolve any issues
    • Communicate with clients via email, chat, and phone
    • Ensure client satisfaction in every interaction

    What you will bring:

    • Positive attitude and work ethic 
    • Friendly and personable disposition
    • Tech-savvy and quick learner 
    • Problem-solving skills 
    • Excellent communication skills - written and verbal 
    • Familiarity with the following platforms is a plus:
      • Salesforce
      • Microsoft Excel
      • Google Suite
      • Zendesk

    Why join Awardco?

    • One of the fastest growing companies in the Nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
    • Great Place to Work certified, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
    • A revolutionary, client-approved product.
    • Leadership that listens.
    • New 200,000 sq. ft. headquarters.

    Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.

    Job details are sourced from the employer's original posting.

    Open job posting
    AW

    About the company

    Awardco

    Awardco's employee recognition platform builds culture, incentivizes performance, and powers modern engagement strategies. With the largest reward network in the world and the most customizable and flexible employee recognition solution in the industry, Awardco is the leader in employee recognition and rewards.

    View all Awardco jobsLinkedIn
    Industry
    Human Resources
    Founded
    2015
    Open roles
    9

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