The Medical Office Receptionist will answer phone, greet patients, and coordinate with facility staff to move patients through a pre-determined schedule of intake events at facility.
Full time: Hourly
Days and some weekends
Responsibilities:
- Welcomes patients and visitors to the facility by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Answer incoming calls and keep accurate log of all phone calls. Transfer calls to appropriate staff as necessary.
- Assists ill or distraught patients as necessary. Telephones transportation team or family members when necessary for transportation.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
- Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
- Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
- Complete various clerical and reporting duties as necessary.
- Take temperature of all incoming staff and visitors and record in a log.
- Assist with patient intake process as needed, include property inventory, patient orientation, and EMR onboarding.
- Other duties as assigned by management.
