International Freight Coordinator

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

1. Interface with custom brokers, suppliers and service providers to ensure consistency with defined export/import processes;

2. Ensure all foreign agents requests are quoted and handled with a sense of urgency and by the required timeline;

3. Prepare documents necessary to clear goods through US Customs while providing personalized customer service;

4. Manage and update the ocean and overseas air freight to ensure best solution for product arrival;

5. Audit completed shipment documentation for Customs compliance and accuracy, communicate and log issues/results;

6. Track customer orders and delivery, reviews any restricted party or export license holds, resolves any customs reject or warning letters;

7. Analyze all aspects of international logistics to determine the most cost-effective or efficient means of transporting products that meets budget performance and minimizes transit times;

8. Expedites clearance and release of shipments that have been delayed by Customs, FDA,
   USDA, and other government agencies as required; coordinate the release and delivery of goods with carriers;

9. Communicate with customers on shipment statuses, delays, custom holds and important information;

10. Input all pertinent data into company tracking software to allow for a just-in-time program to be available to our customers;

11. Prepare international reports for both internal and external customers;

12. Complete department and/or customer account specific tasks as requested by internal or external individuals;

13. Enhances professional growth and development through participation in educational programs, current literature and workshops;

14. Performs other duties as assigned;

• Integrity: Establishes and maintains honest, effective relationships with employees at all levels in the organization and gains their trust and respect. Accessible, a good listener and put others at ease at all times. Develops a reputation for being dependable, sincere, and trustworthy. Adapts to change and shifts gears comfortably.
• Innovation: Develops new ideas and suggests new visions for the company. Takes a creative approach to implemented business policies. Has self-knowledge and confidence to communicate, listen and persuade colleagues in an effort to improve the company on all levels.
• Initiative: Works independently, works under pressure and meets deadlines. Prepares clear and concise reports without the need for constant management. Combines analysis, experience and judgment to make good decisions in a timely manner. Tenacity to make important decisions with limited information and tight deadlines while remaining to be flexible in other situations.

All your information will be kept confidential according to EEO guidelines.