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    AYR Global IT Solutions Inc

    IT Staffing

    Remedy BMC Discovery Administrator(Locals)

    Houston, United StatesOn-SiteContract2+ yrs experiencePosted 1mo ago
    All AYR Global IT Solutions Inc jobs

    Job description

    Title: Remedy BMC Discovery Administrator
    Duration: 12+month contract
    Location: Spring/Houston, TX

    Know technical details specific to BMC Discovery
    Own resolution of assigned problem tickets, conduct root cause analysis, and recommend / implement fixes
    Coordinate and implement application enhancements and patches
    Assist with resolving appliance operating system (OS) level support issues:
    Identify processes using too much memory or CPU
    Resolve disk space problems (e.g. identify large files / directories)
    Install required device drivers which are not provided with the appliance
    Troubleshoot device driver conflicts
    Address issues any DNS or IP address issues (e.g. DNS lookups, possible conflicting IP addresses)
    Help with penetration testing within the OS
    Resolve any file system corruption (e.g. identify corrupted files, repair file system)
    Learn appliance OS configurations and customizations (i.e. configuration files and certain custom binaries)
    Maintain the configuration between the Scanners, Proxies, and Consolidators
    Monitor and troubleshoot discovery scan failures
    Address credential problems encountered during discovery scans
    Build patterns (e.g. match folder names, registry keys, system processes, etc.) through script development to find applications deployed in the environment
    Understand how applications are deployed within ExxonMobil
    Assist with the development of standards to more easily discover applications (e.g. common search element for custom applications)
    Understand how Discovery data is used within the CMDB
    Work closely with ITSM and CMDB resources on changes related to CMDB which impact Discovery
    Follow proper problem management and change control procedures
    Ensure security and controls standards are met and followed
    SKILL REQUIREMENTS
    Strong background of technical skills
    Quickly learn how applications are deployed at ExxonMobil
    Communicate clearly
    Work effectively with a global team
    Coordinate multiple activities and tasks
    Position Specific Skills :
    2+ years technical experience using / supporting infrastructure tools
    Unix / Linux administration experience via command line.
    1+ years working with scripting languages (e.g. PowerShell, PERL, Python, VBScript, etc.)
    Demonstrated ability to troubleshoot issues, identify root cause, and recommend solutions
    Install / implement system patches / version upgrades
    Demonstrated ability to quickly learn / understand new technologies / applications
    Assist with support related project tasks for IT
    Skills considered an advantage (Nice-to-have):
    Prior layering related assignment (e.g. application packaging and deployment)
    2+ years working with Enterprise Management tools (e.g. SMS (Systems Management Server), SCCM (System Center Configuration Manager), ECM (Enterpri

    If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490

    Job details are sourced from the employer's original posting.

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    About the company

    AYR Global IT Solutions Inc

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

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