Part-time Patient Service Representative

For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation.

POSITION SUMMARY

We are looking for a Part- Time Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed.

DUTIES AND RESPONSIBILITIES

• Greet and welcome patients in a professional and friendly manner
• Check in patients and address any individual needs or concerns
• Verify and collect insurance information, co-pays, deductibles, and outstanding balances
• Support administrative tasks and maintain accurate patient records
• Cross-trained to assist with medical assistant duties as needed
• Perform additional tasks and responsibilities as assigned