Patient Services Representative

1Foot 2 Foot is powered by Weil Foot & Ankle Institute.  For over 55 years, Weil Foot & Ankle Institute (WFAI) has been recognized as a global leader in advancing the treatment of foot and ankle conditions, sports medicine, and clinical care programs. Our mission is to enhance quality of life by delivering patient-centered care through the most advanced, knowledgeable foot and ankle specialists.

WFAI has experienced significant growth, with a continued commitment to strategic development and innovation. As our organization grows, we remain grounded in our core values: integrity, excellence, trust, compassion, tradition, and innovation.

POSITION SUMMARY

We are seeking a Patient Services Representative (PSR) to support both our Main Street and Harbour View locations. This role is responsible for greeting and checking in patients, scheduling appointments, and ensuring a smooth checkout process. The PSR will also provide general administrative support and assist with clinical duties as needed.

DUTIES AND RESPONSIBILITIES

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
• Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
• Other tasks, as assigned