Vice President of Operations

The Vice President of Operations will be responsible for developing and implementing the strategic direction for clinic operations by setting the standards and practices that support rapid growth, drive operational excellence and enable consistent and disciplined execution by field teams each day. The Vice President of Operations will oversee podiatry clinics located in Illinois, Michigan, Colorado, Utah, and Virginia.

The ideal leader will have multi-unit experience with proven success developing strong and engaged teams and a track record of delivering results through a disciplined operating structure, ideally in the healthcare or service-based retail space. This person will be driven by a sense of urgency to set clear priorities against the realities of a fast-growing entrepreneurial business. The ideal candidate would have worked in both growing and established brands, while understanding that no job is too big or too small.

Duties and Responsibilities

Focus on day-to-day operational success, driving the business, integrating strategic initiatives throughout the operations and partnering with functional support groups on continuous improvement areas Drive revenue and contribution through facilitation of growth, profitability and maximization of Key Performance Indicators Provide leadership and strategic direction to the field that result in delivering budget expectations through a consistent, disciplined approach Partner with functional colleagues to create tools, systems and processes that scale quickly, efficiently and effectively Engage, develop and groom regional, and clinic level leadership to ensure effective execution and a growing talent leadership pipeline Control, monitor and deliver an effective labor model that both drives an exceptional clinic experience and business results Define and execute plans based on needs identified through regular review and analysis of Key Performance Indicators and other key business metrics Hold teams accountable to assess and develop talent regularly to achieve high standards of performance and service Partner with Integrations team to set up and effectively manage acquired practices throughout their first year Create a team environment that delivers results in ways that attract and retain top talent