Job Overview
The Merchant I supports the operational core of produce merchandising, focused heavily on execution. This role owns daily replenishment, inbound coordination, supplier communication, MDM/SKU accuracy, digital shelf accuracy, and the data workflows required to keep assigned categories running smoothly. Merchant I also provides foundational analytical and operational support directly to Merchant II, building the competencies required to progress into a Merchant II role over time.
Key Responsibilities
Operational Execution
- Execute daily replenishment for assigned items, including passings, medius workflows, order validation, and issue resolution.
- Manage inbound coordination, including supplier timing, delivery issues, quality flags, and communication with logistics and/or operations.
- Maintain high-quality master data. including attribute accuracy and lifecycle updates.
- Monitor and action OOS, DOH, cuts, shrink, and support with root cause analysis and remediation plans.
- Ensure strong executional hygiene across all operational processes.
Supplier Communication & Daily Management
- Manage day-to-day supplier communication for operational topics (orders, shortages, timing). to day supplier communication for operational topics (orders, shortages, timing).
- Log issues, maintain documentation, and escalate structural supplier issues to Merchant III
- Provide clean data inputs to assist Merchant III in supplier reviews and sourcing work.
Digital Shelf Accuracy & Item Integrity
- Conduct regular audits of digital content for assigned items, ensuring correct attributes, correct images, correct naming conventions, correct descriptions, and alignment to merchandising standards.
- Validate digital updates following item changes, sourcing events, or category resets.
Category Support
- Have a deep knowledge of item and category supply and demand trends. Provide insight on assortment gaps, or merchandising opportunities.
- Perform root cause analysis for inventory, inbound, or execution issues.
- Support limited, introductory exposure to category strategy work.
Job Requirements
- Minimum 1–2 years in merchandising, planning, replenishment, analysis, supply chain, or produce-related roles.
- Strong organizational skills, comfort with data, and ability to operate in a fast-paced environment.
- Willingness to learn digital merchandising, sourcing fundamentals, and category management principles.
Success Measures
- Accuracy and reliability of replenishment execution.
- Reduction in OOS, DOH volatility, cuts, and execution errors.
- Clean and accurate MDM/SKU data.
- Quality and timeliness of reporting and analyses provided to Merchant III.
- Demonstrated progression toward Merchant II competency areas.
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