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    BA

    Bapcor

    Automotive

    Phone Sales Officer

    BELMONT, AustraliaOn-SiteFull-timePosted 1w ago
    All Bapcor jobs

    Job description

    As a Phone Sales Officer, you'll be the first point of contact for customers, helping them source the right products and solutions to keep their businesses moving.

    You'll work closely with branch colleagues, handling customer enquiries, processing orders, providing product advice and identifying opportunities to grow sales.

    This is a fast-paced role where strong customer service and relationship-building skills are key to success.

    Your Day Will Include

    • Handling inbound customer enquiries via phone and email
    • Processing customer orders accurately and efficiently
    • Providing product information, pricing and quotations
    • Following up quotations and customer enquiries
    • Building strong relationships with trade and commercial customers
    • Promoting new products, specials and business solutions
    • Identifying upselling and cross-selling opportunities
    • Working collaboratively with the branch team to achieve sales goals
    • Delivering exceptional customer service every day

    What We're Looking For

    You may come from Phone Sales, Internal Sales, Customer Service, Parts Interpreting, Trade Sales or Account Management.

    Most importantly, you're someone who enjoys helping customers and thrives in a busy, customer-focused environment.

    You'll Bring

    • Strong communication and relationship-building skills
    • A customer-first approach and positive attitude
    • Ability to multitask and stay organised
    • Strong attention to detail
    • Confidence using computer systems
    • A team-focused mindset
    • A willingness to learn and build product knowledge

    Highly Regarded

    • Automotive, auto electrical or heavy vehicle experience
    • Parts interpreting experience
    • Trade sales or aftermarket experience
    • Mining, transport or industrial industry exposure
    • Knowledge of automotive products and components

    Why Bapcor?

    As part of the Bapcor Group, you'll be joining Australasia's leading provider of vehicle parts, accessories, equipment and services.

    We invest in our people and provide genuine opportunities to build long-term careers across a national network of brands and businesses.

    Additional Benefits

    • Paid Birthday Leave
    • Volunteer Leave
    • Purchase Leave options
    • Employee Assistance Program
    • Employee discounts across Bapcor brands
    • Ongoing learning and development
    • Internal career opportunities

    Our Values

    We Give a Damn
    We Are In It Together
    We Get It Done
    We Do the Right Thing

    Ready to Join the Team?

    If you're passionate about customer service, enjoy helping customers find the right solutions and want to build your career with an industry leader, we'd love to hear from you.

    Apply today and join JAS Auto Electrical Parts in Belmont.

    Job details are sourced from the employer's original posting.

    Open job posting
    BA

    About the company

    Bapcor

    Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment Australian Owned & Operated, we have over 220 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts. With first class knowledge and service, we are your local mechanical parts supplier.

    View all Bapcor jobs
    Industry
    Automotive
    Open roles
    223

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