New Patient Coordinator, Baptist AgeWell, Baptist Senior Care at San Marco

About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Baptist is looking to add a New Patient Coordinator to our AgeWell team.

Shift: Monday - Friday, 8:00 AM - 4:30 PM

Location: Baptist Senior Care at San Marco

The AgeWell Department is seeking a New Patient Coordinator to support their team. AgeWell services patients 65+ and is growing rapidly at Baptist! This position requires a candidate to have strong communication skills, interpersonal skills and flexibility.

Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.  

As a New Patient Coordinator, your responsibilities will include: 

• Intermediate level knowledge of insurance, medical records,

• Multi-line telephone

• Excellent customer service skills

• Ability to match patient care needs with services available.

• Good judgment triaging patients with acute needs over the phone.

Experience Requirements:

• One-Two Years Insurance Experience Preferred

• One-Two Years Customer Service Experience Preferred

• Three-Five Years Medical Experience Preferred

Education & Credential Requirements:

• High School Diploma/GED Required

If you are interested in our New Patient Coordinator opportunity, please apply now!

Primary Location:

Downtown - 841 Building