Summary:
Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators in accordance with established practices, processes, regulations, guidelines and standards in a safe and efficient manner.
Essential Duties and Responsibilities:
- Other duties may be assigned.
- Abide by, enforce and participate in the implementation and ongoing oversight of all company safety standards and regulations. Drive improvements and enhancements to plant safety programs.
- Responsible for the daily management of production processes for the production/manufacturing unit. Direct and execute daily production requirements. Monitor, maintain and exceed production standards for efficiencies, material waste and quality. Execute production schedules to achieve on-time delivery. Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
- Plan and establish work schedules, assignments, and production sequences to meet production goals. Inspect materials, products, or equipment to detect defects or malfunctions. Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
- Review activity reports, monitor and optimize operating cost within the department.
- Evolve production processes to improve quality, timeliness, consistency, and customer satisfaction. Drive improvement in product quality and reduction of process scrap/waste.
- Manage a team of production associates, including training, on-boarding, scheduling/coordination and performance appraisals. Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers. Keep records of employees' attendance and hours worked. Incorporate vision and values into day to day activities and behaviors guiding and motivating others.
- Represent the production group in discussions and decisions with other departments or business units. Lead successful implementation of continuous improvement projects.
- Communicate and clarify company/department policies and procedures. Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
- Ensures production area housekeeping meets established standards.
- Work with other departments and managers to achieve company initiatives and goals.
Competency:
- To perform the job successfully, an individual should demonstrate the following competencies:
- Safety and Security - Observes safety and security procedures, Determines appropriate action beyond guidelines, Reports potentially unsafe conditions, Uses equipment and materials properly Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully, Develops alternative solutions, Works well in group problem solving situations, Uses reason even when dealing with emotional topics
- Technical Skills - Assesses own strengths and weaknesses, Pursues training and development opportunities, Strives to continuously build knowledge and skills, Shares expertise with others
- Customer Service - Manages difficult or emotional customer situations, Responds promptly to customer needs, Solicits customer feedback to improve service, Responds to requests for service and assistance, Meets commitments
- Interpersonal - Focuses on solving conflict, not blaming, Maintains confidentiality, Listens to others without interrupting, Keeps emotions under control, Remains open to others' ideas and tries new things
- Oral Communication - Speaks clearly and persuasively in positive or negative situations, Listens and gets clarification, Responds well to questions, Demonstrates group presentation skills, Participates in meetings
- Team Work - Balances team and individual responsibilities, Exhibits objectivity and openness to others' views, Gives and welcomes feedback, Contributes to building a positive team spirit, Puts success of team above own interests, Able to build morale and group commitments to goals and objectives, Supports everyone's efforts to succeed, Recognizes accomplishments of other team members
- Written Communication - Writes clearly and informatively, Edits work for spelling and grammar, Varies writing style to meet needs, Presents numerical data effectively, Able to read and interpret written information
- Leadership - Exhibits confidence in self and others, Inspires and motivates others to perform well, Effectively influences actions and opinions of others, Accepts feedback from others, Gives appropriate recognition to others, Displays passion and optimism,
- Diversity - Demonstrates knowledge of EEO policy, Shows respect and sensitivity for cultural differences, Educates others on the value of diversity, Promotes a harassment-free environment, Builds a diverse workforce
- Ethics - Treats people with respect, Keeps commitments, Inspires the trust of others, Works with integrity and ethically, Upholds organizational values
- Organizational Support - Follows policies and procedures, Completes administrative tasks correctly and on time, Supports organization's goals and values, Benefits organization through outside activities, Supports affirmative action and respects diversity
- Adaptability - Adapts to changes in the work environment, Manages competing demands, Changes approach or method to best fit the situation, Able to deal with frequent change, delays, or unexpected events
- Attendance/Punctuality - Is consistently at work and on time, Ensures work responsibilities are covered when absent, Arrives at meetings and appointments on time
- Dependability - Follows instructions, responds to management direction, Takes responsibility for own actions, Keeps commitments, Commits to long hours of work when necessary to reach goals, Completes tasks on time or notifies appropriate person with an alternate plan
- Initiative - Volunteers readily, Undertakes self-development activities, Seeks increased responsibilities, Takes independent actions and calculated risks, Looks for and takes advantage of opportunities, Asks for and offers help when needed
- Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment, Supports and explains reasoning for decisions, Includes appropriate people in decision-making process, Makes timely decisions
- Motivation - Sets and achieves challenging goals, Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence, Takes calculated risks to accomplish goals
- Professionalism - Approaches others in a tactful manner, Reacts well under pressure, Treats others with respect and consideration regardless of their status or position, Accepts responsibility for own actions, Follows through on commitments
- Quality - Looks for ways to improve and promote quality, Applies feedback to improve performance,
- Quantity - Meets productivity standards, Completes work in timely manner, Strives to increase productivity, Works quickly
- Analytical - Synthesizes complex or diverse information, Collects and researches data, Uses intuition and experience to complement data, Designs work flows and procedures
- Project Management - Develops project plans, Coordinates projects, Communicates changes, Completes projects on time and budget and progress, Manages project team activities
- Change Management - Develops workable implementation plans, Communicates changes effectively, Builds commitment and overcomes resistance, Prepares and supports those affected by change, Monitors transition and evaluates results
- Cost Consciousness - Works within approved budget, Develops and implements cost saving measures, Contributes to profits and revenue, Conserves organizational resources
- Strategic Thinking - Develops strategies to achieve organizational goals, Understands organization's strengths & weaknesses, Analyzes market and competition, Identifies external threats and opportunities, Adapts strategy to changing conditions
- Innovation - Displays original thinking and creativity, Meets challenges with resourcefulness, Generates suggestions for improving work, Develops innovative approaches and ideas, Presents ideas and information in a manner that gets others' attention
- Planning/Organizing - Prioritizes and plans work activities, Uses time efficiently, Plans for additional resources, Sets goals and objectives, Organizes or schedules other people and their tasks, Develops realistic action plans
