Operations Assistant

We are a growing organization looking to hire a Operations Assistant!

We offer an exciting and fast paced environment with rewarding results. This is an opportunity to join a great, fun, and caring team!

Responsibilities:

• Thoroughly read provided information on permit tickets, determine needed actions and properly complete said tasks
• Effectively communicate with drivers and dispatchers in relation to needed permits/escorts
• Accurately complete submission of permits/route surveys/escort bookings/police escorts
• Provide drivers and dispatchers with accurate information based on requests
• Decipher the most cost-effective, legal-abiding options to book pilot cars and route surveys
• Communicate professionally with drivers, dispatchers, customers and pilot cars
• Continue an ongoing, working relationship with consistent pilot car companies
• Submit invoices to be paid to escorts in a timely manner
• Plan/schedule upcoming escort/police bookings
• Relay needed information to States, escorts, police, and customers to ensure a smooth process
• Efficiently complete high priority permits/quotes/bookings in timely fashion
• Audit monthly credit card statements and escrow accounts
• Accurately deduct permit-related costs from drivers
• Maintain Teams, Outlook, phone calls and text messages from coworkers drivers, escorts and customers
• Quick and reliable response time to urgent issues that arise
• Scan in all obtained permits to assigned loads
• Assist with anything the Senior Permit Specialist needs

Qualifications:

• High school diploma or GED required
• Experience in the transportation industry is a plus
• Strong written and oral communication skills
• Ability to manage multiple tasks simultaneously
• Ability to work independently
• Possesses drive and initiative
• Strong attention to detail
• Contribute to a positive work environment
• Desire to grow professionally

Physical Requirements:

• Ability to work with a variety of products
• Ability to lift and carry up to 50 pounds
• Ability to climb on and off equipment, bend, kneel, reach, stand and squat
• Ability to wear personal protective equipment as required
• Ability to work in an environment with exposure to dust, fumes, noise, and inclement weather

Benefits:

• Compensation Plan with Incentive Bonus Program
• 401(K)
• Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
• PTO (paid time off)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Group Life Insurance ($20k coverage fully paid by employer)
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Flex Spending Account (FSA)
• HRA

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person