E-Commerce Specialist (Pharmacy / Med Supplies)

Job Summary

The E-Commerce Specialist will manage online listings, optimize product content, drive digital sales campaigns, and support order fulfillment operations for pharmacy and medical supply products. This role requires a strong understanding of e-commerce platforms, digital merchandising, and compliance with healthcare-related advertising and shipping requirements.

Key Responsibilities

Manage listings, product pages, and digital storefronts (e.g., Shopify, Amazon, Rx-specific platforms) Create SEO-optimized content for product titles, descriptions, and metadata Monitor inventory, pricing, and customer reviews across platforms Coordinate product uploads, promotions, and updates with marketing and pharmacy teams Analyze performance data and implement strategies to increase traffic and conversions Ensure compliance with pharmacy advertising rules (FDA, FTC, HIPAA) Support customer service, returns, and order processing issues Collaborate with design and logistics teams to streamline operations and brand presence Qualifications Associate degree in Marketing, Business, or related field (Bachelor’s preferred) 2+ years of experience in e-commerce, digital merchandising, or online retail Familiarity with pharmacy or healthcare product listings and regulatory considerations Proficient with platforms like Shopify, WooCommerce, Amazon Seller Central, and Google Merchant Center Strong writing, organization, and analytics skills Preferred Skills Experience with pharmacy e-commerce or medical DME platforms Basic graphic design or product photography skills Knowledge of Google Analytics, Meta Ads, Klaviyo, or similar tools Experience integrating POS/inventory systems with online storefronts Bilingual (English/Spanish or English/Tagalog) preferred Benefits Health, dental, and vision insurance 401(k) with employer match Paid time off and holidays E-commerce and digital marketing training opportunities Potential to grow into digital sales or marketplace manager roles