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    BA

    Bass Pro Shops

    Retail

    Customer Service Associate

    Foxborough, MA, United StatesPart-timePosted Yesterday
    All Bass Pro Shops jobs

    Job description

    Position Summary:

    Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

    Position Responsibilities:

    1) Secure all firearms brought into the store with trigger locks

    2) Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges

    3) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

    4) Greet all customers as they enter the store in a friendly and outgoing manner

    5) Handle customer's merchandise returns; complete refund / exchange paperwork

    6) Sort returns by category and return to proper area

    7) Sell appropriate Hunting and Fishing Licenses

    8) Handle and administer all incentive and reward programs

    9) Remains product knowledgeable

    10) Aware of advertised sales

    11) Keeps work area clean, neat and well stocked with supplies

    12) Follows all Company Policies and Procedures

    Education and/or Experience

    High School education or equivalent experience

    Mathematical Skills / Reasoning Ability

    Ability to calculate figures such as discounts and make change to customers

    Communication Skills

    Ability to communicate in a friendly and professional manner to our customers and other associates

    Physical requirements

    Able to lift up to 50 pounds

    Able to stand for extended periods

    Other Knowledge, Skills and Abilities

    Ability to establish and maintain effective working relationships with Management, coworkers and customers.

    Ability to operate computerized Point of Sale register system

    Other duties, assignments and responsibilities as needed.

    Starting Pay Rate: $17.00 - $19.75

    Part Time Benefits Summary:
    Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

    • Dental
    • Vision
    • Voluntary benefits
    • 401k Retirement Savings
    • Paid holidays
    • Paid vacation
    • Bass Pro Cares Fund
    • And more!

    We will be accepting applications on an ongoing basis.

    Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

    Reasonable Accommodations

    Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
    If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

    Bass Pro Shops

    Job details are sourced from the employer's original posting.

    Open job posting
    BA

    About the company

    Bass Pro Shops

    Bass Pro Shops is a retailer specializing in hunting, fishing, camping, and other outdoor recreation products.

    View all Bass Pro Shops jobs
    Industry
    Retail
    Founded
    1972
    Open roles
    2677

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