Registration Clerk

EMERGENCY DEPARTMENT

USUALLY 10 AND 12 HOUR SHIFTS

72 HOURS/PAY PERIOD

The registration clerk interviews incoming patients prior to admission to gather demographic, insurance, and emergency information as well as screening questions for potential pandemic situations. Ensures accurate completion of paperwork, sign-in and security procedures in compliance with HIPAA, explains facility policies, prepares and attaches patient identification bands/labels, escorts patients to the appropriate service area and act as a hospital ambassador, and collection of copayments, assists family members, and conducts research for prior medical records and orders. Assists patients in the collection of outstanding patient accounts.

Experience and Education:

Minimum:

• Computer/data entry experience required.  Previous Patient Access or insurance experience required 

Preferred:

• High School Graduate or GED
• Microsoft Windows with programs such as Word and Excel