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    BA

    Bath & Body Works

    Retail - Personal Care & Home Fragrance

    Applications Analyst

    Columbus, United StatesOn-SiteFull-time3+ yrs experiencePosted 2d ago
    All Bath & Body Works jobs

    Job description

    At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

    We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

    The Applications Analyst on the MP&A (Merchandise Planning & Allocation) Technology team partners with planning, allocation, and inventory teams to deliver and support the applications that get the right product to the right place at the right time! The MP&A function spans forecasting, replenishment, allocation, merchandise financial planning, and space planning across domestic and international markets, supported by packaged, vendor-hosted, and custom-built applications. Success in this role comes from learning quickly and collaborating well: you'll build domain expertise through hands-on work and cross-training while working side by side with business, technology, and vendor partners. Experience with our current applications, including RELEX, JDA, and our custom-built planning tools, is a plus but not required.

    Responsibilities

    Business Partnership & Solution Delivery
    •    Serve as functional lead for assigned work streams within MP&A projects across forecasting, replenishment, allocation, merchandise financial planning, and space planning, leading small to mid-size project segments, including test, cutover, and controlled start planning.
    •    Translate business requests across planning, allocation, forecasting, and replenishment into functional requirements, scope, and design documents; for custom-built applications, partner with development teams to define enhancements and validate builds against business needs.
    •    Create and maintain functional design, configuration, and documentation, aligning with technical teams and documenting impacts to adjoining systems and data flows.
    •    Lead review sessions with business users and technical teams, summarizing options, benefits, and trade-offs; drive work stream timelines with project managers and communicate status, risks, and issues.

    Operational Support & Continuous Improvement
    •    Provide maintenance and operational support for MP&A applications across domestic and international markets, including on-call support, within defined SLAs.
    •    Research and triage new or complex issues, including those spanning multiple applications; manage elevated issues and status communication.
    •    Maintain accurate SOPs and support documentation for all changes, and coordinate planned maintenance and outages with business users and technical teams.
    •    Support smooth handoffs from implementation to operations, including post-production issue ownership, and analyze trends, tickets, and metrics to recommend improvements in quality, speed, and efficiency.
    •    Build working knowledge of MP&A applications, data, and processes through hands-on work, cross-training, and sharing of knowledge with senior team members and business partners.
    Testing, Training & Vendor Engagement
    •    Contribute to test planning and execution (TUT, FIT, SIT, UAT), including scenarios, test data, regression impacts, and defect resolution.
    •    Prepare user documentation and deliver training to business partners; engage application vendors on estimation, scheduling, issues, and risk management.

    At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

    We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

    The Applications Analyst on the MP&A (Merchandise Planning & Allocation) Technology team partners with planning, allocation, and inventory teams to deliver and support the applications that get the right product to the right place at the right time! The MP&A function spans forecasting, replenishment, allocation, merchandise financial planning, and space planning across domestic and international markets, supported by packaged, vendor-hosted, and custom-built applications. Success in this role comes from learning quickly and collaborating well: you'll build domain expertise through hands-on work and cross-training while working side by side with business, technology, and vendor partners. Experience with our current applications, including RELEX, JDA, and our custom-built planning tools, is a plus but not required.

    Responsibilities

    Business Partnership & Solution Delivery
    •    Serve as functional lead for assigned work streams within MP&A projects across forecasting, replenishment, allocation, merchandise financial planning, and space planning, leading small to mid-size project segments, including test, cutover, and controlled start planning.
    •    Translate business requests across planning, allocation, forecasting, and replenishment into functional requirements, scope, and design documents; for custom-built applications, partner with development teams to define enhancements and validate builds against business needs.
    •    Create and maintain functional design, configuration, and documentation, aligning with technical teams and documenting impacts to adjoining systems and data flows.
    •    Lead review sessions with business users and technical teams, summarizing options, benefits, and trade-offs; drive work stream timelines with project managers and communicate status, risks, and issues.

    Operational Support & Continuous Improvement
    •    Provide maintenance and operational support for MP&A applications across domestic and international markets, including on-call support, within defined SLAs.
    •    Research and triage new or complex issues, including those spanning multiple applications; manage elevated issues and status communication.
    •    Maintain accurate SOPs and support documentation for all changes, and coordinate planned maintenance and outages with business users and technical teams.
    •    Support smooth handoffs from implementation to operations, including post-production issue ownership, and analyze trends, tickets, and metrics to recommend improvements in quality, speed, and efficiency.
    •    Build working knowledge of MP&A applications, data, and processes through hands-on work, cross-training, and sharing of knowledge with senior team members and business partners.
    Testing, Training & Vendor Engagement
    •    Contribute to test planning and execution (TUT, FIT, SIT, UAT), including scenarios, test data, regression impacts, and defect resolution.
    •    Prepare user documentation and deliver training to business partners; engage application vendors on estimation, scheduling, issues, and risk management.

    %3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EQualifications%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3E%26nbsp;•%26nbsp;%26nbsp;%26nbsp;%26nbsp;3+ years of experience in enterprise applications, business systems, or merchandise planning and allocation processes; equivalent combinations of experience, education, and demonstrated capability will be considered.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Background in merchandise planning, allocation, inventory, or replenishment processes or applications is a key attribute; candidates new to our specific applications must show the aptitude to learn quickly.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience with RELEX, JDA (Blue Yonder), or comparable planning solutions (e.g., o9, Oracle Retail, SAP); supporting custom-built applications with development teams; or international, multi-market, or retail environments is a plus.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Domain expertise in at least one enterprise application and working knowledge across multiple business functions.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience authoring requirements and functional designs, configuring applications, and supporting testing across the SDLC (Agile and/or Waterfall).%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Strong data and analytical skills; comfort working with large data sets, SQL, or Excel to validate results and investigate issues.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Clear communicator who can explain technical concepts in business terms to a variety of audiences.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Nimble learner who quickly picks up new applications, processes, and domains, and applies feedback to grow in the role.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborative teammate who builds strong relationships across business, technology, and vendor partners and shares knowledge.%3Cbr%3E%26nbsp;%3C/p%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EEducation%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3E%26nbsp;•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Bachelor%27s degree in information technology, supply chain, business, or a related field; or equivalent combination of relevant education and experience.%3C/p%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3ECore Competencies%3C/span%3E%3C/span%3E%26nbsp;%3C/h2%3E%3Cul style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;%22%3E%3Cli%3EDrives Results%3C/li%3E%3Cli%3EAction Oriented%3C/li%3E%3Cli%3ECollaborates%3C/li%3E%3Cli%3EDecision Making%3C/li%3E%3Cli%3ENimble Learning%3C/li%3E%3C/ul%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EBenefits%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EFeeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include%5C:%3C/p%3E%3Cul style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;%22%3E%3Cli%3ERobust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.%3C/li%3E%3Cli%3ENo-cost mental health and well-being support through our Employee Assistance Program (EAP).%3C/li%3E%3Cli%3E401(k) with company match and Associate Stock Purchase Program with discount.%3C/li%3E%3Cli%3EOpportunity for paid time off, paid parental leave and access to family building benefits.%3C/li%3E%3Cli%3EHome, auto and pet insurance and a company-provided Care.com subscription.%3C/li%3E%3Cli%3ETuition reimbursement and scholarship opportunities for post-secondary education.%3C/li%3E%3Cli%3EEnjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.%3C/li%3E%3Cli%3EVisit %3Ca href=%22https%5C://careers.bathandbodyworks.com/benefits%22 target=%22_blank%22%3Ebbwbenefits.com%3C/a%3E for more details.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links%5C: %3Ca href=%22https%5C://bca.lacity.gov/sites/default/files/Uploads/fciho/FCIHO%20Notice%20to%20Applicants%20for%20Private%20Employers%20-%20English%20ADA%20Final.pdf%22 target=%22_blank%22%3ELos Angeles Fair Chance In Hiring Ordinance%3C/a%3E, %3Ca href=%22https%5C://www.phila.gov/media/20260428133610/Fair-Criminal-Records-Screening-Standards-Ordinance-amendments-2026.pdf?ogbsw7y28sd%22 target=%22_blank%22%3EPhiladelphia Fair Chance Law%3C/a%3E, %3Ca href=%22https%5C://media.api.sf.gov/documents/2025_FCO_Poster_June2025.pdf%22 target=%22_blank%22%3ESan Francisco Fair Chance Ordinance%3C/a%3E, %3Ca href=%22https%5C://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/FCA-Flyer_June%202026_English_Update.pdf?VersionId=mmfHLJ9an2.w58wsyA2a.Buxej.FZ06Y%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3EWashington Fair Chance Act Guide%3C/a%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EWe are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EApplication window will close when all vacancy/vacancies are filled.%3C/p%3E %3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EQualifications%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3E%26nbsp;•%26nbsp;%26nbsp;%26nbsp;%26nbsp;3+ years of experience in enterprise applications, business systems, or merchandise planning and allocation processes; equivalent combinations of experience, education, and demonstrated capability will be considered.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Background in merchandise planning, allocation, inventory, or replenishment processes or applications is a key attribute; candidates new to our specific applications must show the aptitude to learn quickly.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience with RELEX, JDA (Blue Yonder), or comparable planning solutions (e.g., o9, Oracle Retail, SAP); supporting custom-built applications with development teams; or international, multi-market, or retail environments is a plus.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Domain expertise in at least one enterprise application and working knowledge across multiple business functions.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience authoring requirements and functional designs, configuring applications, and supporting testing across the SDLC (Agile and/or Waterfall).%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Strong data and analytical skills; comfort working with large data sets, SQL, or Excel to validate results and investigate issues.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Clear communicator who can explain technical concepts in business terms to a variety of audiences.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Nimble learner who quickly picks up new applications, processes, and domains, and applies feedback to grow in the role.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Collaborative teammate who builds strong relationships across business, technology, and vendor partners and shares knowledge.%3Cbr%3E%26nbsp;%3C/p%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EEducation%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3E%26nbsp;•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Bachelor%27s degree in information technology, supply chain, business, or a related field; or equivalent combination of relevant education and experience.%3C/p%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3ECore Competencies%3C/span%3E%3C/span%3E%26nbsp;%3C/h2%3E%3Cul style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;%22%3E%3Cli%3EDrives Results%3C/li%3E%3Cli%3EAction Oriented%3C/li%3E%3Cli%3ECollaborates%3C/li%3E%3Cli%3EDecision Making%3C/li%3E%3Cli%3ENimble Learning%3C/li%3E%3C/ul%3E%3Ch2 style=%22margin-bottom%5C:8px;margin-top%5C:3px;%22%3E%26nbsp;%3Cspan style=%22color%5C:#365f91;font-family%5C:Calibri,sans-serif;font-size%5C:13pt;%22%3E%3Cspan style=%22font-weight%5C:normal;%22%3EBenefits%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EFeeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include%5C:%3C/p%3E%3Cul style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;%22%3E%3Cli%3ERobust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.%3C/li%3E%3Cli%3ENo-cost mental health and well-being support through our Employee Assistance Program (EAP).%3C/li%3E%3Cli%3E401(k) with company match and Associate Stock Purchase Program with discount.%3C/li%3E%3Cli%3EOpportunity for paid time off, paid parental leave and access to family building benefits.%3C/li%3E%3Cli%3EHome, auto and pet insurance and a company-provided Care.com subscription.%3C/li%3E%3Cli%3ETuition reimbursement and scholarship opportunities for post-secondary education.%3C/li%3E%3Cli%3EEnjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.%3C/li%3E%3Cli%3EVisit %3Ca href=%22https%5C://careers.bathandbodyworks.com/benefits%22 target=%22_blank%22%3Ebbwbenefits.com%3C/a%3E for more details.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links%5C: %3Ca href=%22https%5C://bca.lacity.gov/sites/default/files/Uploads/fciho/FCIHO%20Notice%20to%20Applicants%20for%20Private%20Employers%20-%20English%20ADA%20Final.pdf%22 target=%22_blank%22%3ELos Angeles Fair Chance In Hiring Ordinance%3C/a%3E, %3Ca href=%22https%5C://www.phila.gov/media/20260428133610/Fair-Criminal-Records-Screening-Standards-Ordinance-amendments-2026.pdf?ogbsw7y28sd%22 target=%22_blank%22%3EPhiladelphia Fair Chance Law%3C/a%3E, %3Ca href=%22https%5C://media.api.sf.gov/documents/2025_FCO_Poster_June2025.pdf%22 target=%22_blank%22%3ESan Francisco Fair Chance Ordinance%3C/a%3E, %3Ca href=%22https%5C://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/FCA-Flyer_June%202026_English_Update.pdf?VersionId=mmfHLJ9an2.w58wsyA2a.Buxej.FZ06Y%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3EWashington Fair Chance Act Guide%3C/a%3E%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EWe are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.%3C/p%3E%3Cp style=%22font-family%5C:Calibri,sans-serif;font-size%5C:12pt;line-height%5C:1.25;margin-bottom%5C:8px;%22%3EApplication window will close when all vacancy/vacancies are filled.%3C/p%3E

    Job details are sourced from the employer's original posting.

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    BA

    About the company

    Bath & Body Works

    A specialty retailer of personal care and home fragrance products including body lotions, shower gels, candles, and related items.

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    Retail - Personal Care & Home Fragrance
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