Referral Coordinator

The Referral Coordinator is responsible for managing all patient referrals generated through the EMR system. This role ensures referrals are processed accurately and efficiently, coordinates communication between patients and specialty offices, and maintains organized tracking of referrals and medical records. The ideal candidate is highly organized, proficient in Microsoft Excel.

Essential Duties and Responsibilities

• Download and review all referrals generated daily from the EMR.
• Maintain an accurate referral tracking spreadsheet using Microsoft Excel.
• Monitor and track the status of all referrals to ensure timely completion.
• Contact patients to discuss their referral and determine whether they would like to schedule with the recommended specialist.
• Forward referrals to the designated specialist's office for appointment scheduling.
• Create electronic referrals as needed..
• Follow up with specialty offices regarding appointment status and referral completion.
• Document all patient and specialist communications accurately in the EMR.
• Capture and track incoming and outgoing referrals to ensure they are processed appropriately.
• Medical records request gather medical records and send out invoice and records.

Work Schedule & Location

This position is based primarily in the West New York office and requires travel to the North Arlington office 1–2 days per week, based on operational needs.

Schedule: Monday-Friday 8am-4pm or 9am-5pm

What We Offer

• Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
• Comprehensive health, dental, and vision insurance
• 401K, Retirement savings plan
• Generous Paid Time Off (PTO) and paid holidays
• Tuition Reimbursement
• Opportunities for professional growth, development, and continuing education
• Employee wellness programs and resources

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.