Essential Duties and Responsibilities (Other duties may be assigned)
· Review Work Orders against supporting documentation, contract and relevant schedules
· Obtain customer approval of draft bill (where applicable)
· Enter billing information into relevant billing system
· Review draft invoices and generate final invoice
· Send invoices to customer
· Process recurring tenant invoices
· Generate any monthly consolidated customer statements required (or any other specific customer requests)
· Conduct data and process analysis
· Promote and provide exceptional customer service
Reporting Relationships: Supervisory and Leadership Responsibilities:
This position reports to the Billing Supervisor
Required Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Strong communications skills (written and verbal)
· Strong organizational and interpersonal skills
· Strong computer skills/competencies in Microsoft Office
· Ability to maintain accuracy and flexibility in a fast paced environment
· Ability to prioritize and handle multiple tasks
· Must be able to work a flexible schedule as needed such as evenings and/or weekends depending on business need.
Preferred Skills and Abilities:
· Establish a culture that promotes customer loyalty
Education and/or Experience:
· High School diploma or general education degree (GED) required
· Minimum 1-2 years of billing experience required; or an equivalent combination of education, training and experience required
Position is located in downtown Orlando.
