Project Manager Assistant

Support projects. Streamline processes. Deliver results.

At BELFOR, we restore more than buildings—we restore peace of mind.

As a global leader in property restoration for over 70 years, we help people recover from the unexpected.

Position Overview

The Project Manager Assistant provides essential support to Project Managers in coordinating restoration projects from initiation to completion. This role ensures project continuity, efficiency, and clear communication with all stakeholders. The ideal candidate thrives in a fast-paced environment, managing multiple projects simultaneously and adapting to frequent interruptions.

What You’ll Do:

• Assist Project Manager in the full project lifecycle, from initiation to completion, including receipt of payments.

• Ensure all project documentation (work authorizations, completion certificates, etc.) is accurate and uploaded into internal and external claims systems.

• Maintain consistent communication with all key stakeholders throughout each project

• Track project changes and produce updated schedules.

• Monitor progress of new and ongoing projects, maintaining accurate notes and records.

• Assist in preparation or editing of internal scopes of work, estimates, budgets, letters, memos, faxes, and emails.

• Organize and submit supporting documentation upon project completion.

• Ensure accurate invoicing and support collection of outstanding receivables in line with client protocols.

• Maintain a safe and compliant work environment by conducting hazard assessments, organizing job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE. Promptly report unsafe conditions and participate in safety training and inspections.

• Perform other reasonable duties as assigned.

What You Bring:

• High School Diploma/GED.

• Proficiency in Microsoft Office Suite and Google Suite.

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment

• Ability to work independently or collaboratively.

• Attention to detail and commitment to safeguarding property and information.

• Understanding of customer service principles and practices.

• Excellent written and verbal communication skills with a high level of professionalism

Nice to Have

• 1+ years prior office experience.

• Experience in the construction, insurance, or restoration industry.

• Proficiency with Xactimate.

• Valid driver’s license and ability to operate a vehicle per company policy.

Working Conditions

• Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours;

• Perform tasks requiring mobility in tight or confined spaces, sustained physical activity (standing,lifting, walking, bending, kneeling), and working at heights over 5 feet as needed;

• Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy; 

• Periodic travel may be required

Why Join Us:

• Competitive compensation package;

• Comprehensive health, dental, and vision benefits;

• Company phone and laptop provided;

• Paid vacation and RRSP matching program;

• Employee and Family Assistance Program (EFAP); and

• Leadership development and industry-specific training and support.

Our Commitment to You

• Comprehensive training of BELFOR internal processes, procedures, systems and equipment; and

• Other BELFOR-sponsored training courses as required.

• Personal Development Support: BELFOR encourages continual growth and supports employees’professional development through educational opportunities, certifications, and skills enhancement, ensuring our team stays current with industry trends and best practices.

| Restoring more than property → Learn More 

ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT

BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment