Project Manager Assistant

Burnaby, CanadaOn-SiteFull-time1+ yrs experiencePosted 1w ago

Job description

Position Overview

The Project Manager Assistant provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Project Manager Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Job Duties

Effectively communicate with property owners/managers/tenants, subcontractors and insurance adjusters
Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment if necessary
Ensures all project documentation is accurate and uploaded into internal and external claims systems
Assists project with customer communication and interactions
Ensure work authorization, completion certificates and all other required documents are obtained from client
Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
Invoicing is completed accurately in line with client protocols
Support outstanding receivables
Acts as a liaison between the customer and Project Manager to ensure project success
Address questions/concerns throughout the project
Perform tasks required by the Project Manager in support of project needs
Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can be provided
Responsible to track project changes and produces updated schedules
Review project information and compile schedules in a timely manner
Tracks the progress of all new and ongoing projects and maintains up-to-date notes
Coordinate mitigation/restoration work with in-house staff and sub-trades
Prepare and/or edit internal scopes of work, estimates, budgets, letters, faxes, memos and emails
File all project documents appropriately (hard and soft copies)
Organize, compile and submit support documentation on completion of project
Submit any required information to the client as directed by the Project Manager
Report to the Project Manager for all issues
Be capable of short term coverage for the project in the event of Project Manager vacations or absences
Assist with reception relief as needed
Provide excellent customer service
Work under time constraints to meet specific timelines
Ensure attention to detail and keen sense of safeguarding other people’s property and information
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all BELFOR policies and procedures, as well as legislative requirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
Attend all BELFOR sponsored training courses

Qualifications

Post-secondary administration courses / certification
1+ year prior restoration experience, insurance and/or construction coordination
Knowledge of Xactimate and/or XactAnalysis, preferred
Manage sensitive information appropriately and maintain confidentiality
Strong aptitude to work within deadlines
Integrity, honesty and responsibility with a desire to contribute to a team
Highly organized with attention to details
Comprehensive understanding of customer service, principles and practices
Eligible to operate a motor vehicle per BELFOR’s vehicle policy
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Proven ability to multi-task in a fast paced environment
Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word
and Google Suite
Willing to work evenings, on call and weekends when requested
Periodic travel may be required
Criminal Record Check

Physical Demands

Frequent lifting from 5-40 lbs, unassisted (from 35-65% of the time)
Occasional lifting from 41 lbs +, assisted (up to 50% of the time)
Access and mobility in tight spaces
Sustained periods of standing, sitting, walking, bending, and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

Job details are sourced from the employer's original posting.

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About the company

Belfor

BELFOR is a global leader in disaster recovery and property restoration services.

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Industry: Restoration Services
Open roles: 60