Overview
Position supports the efficient operation of the business office, ensuring seamless coordination of administrative tasks, financial processes and customer service functions. The Business Office Coordinator is responsible for both A/P and A/R functions ensuring compliance with financial regulations and internal policies. May also perform additional business office support functions as assigned.
Responsibilities
- Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
- Actively participates as member of community’s management team.
- Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
- Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
- Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
- Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
- Drives the Medicaid application process for applicable residents.
- Responsible for census management for the community.
- Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed.
- Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
- Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
- Attends community’s reimbursement meetings, care conferences, IDT meetings, and all other applicable meetings and trainings, as needed.
- Performs applicable month-end close activities.
- Reconciles Expenses to Revenue on a monthly basis.
- Completes annual Medicaid and Medicare Cost Reporting and other year-end activities needed.
- Participates in monthly accounts receivable aging review and assist CBO as needed for collection activities or other follow-up items.
- Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team. This includes coaching staff that are participating in a succession development plan, adhering to affirmative action requirements, and providing direction and support for direct and indirect reports.
- Works with the Benedictine Foundation, if applicable and/or as needed for the community.
- Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.
- Performs other duties, tasks and/or projects as assigned.
Qualifications
Required
- High School Diploma or equivalent
- One (1) or more years of healthcare accounts receivable and/or accounts payable experience
- Computer experience and use of general office equipment
Preferred
- Ability to work independently with organizational skills
- Must be able to read, write and communicate in English
- Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
- Ability to multi-task and prioritize duties
- Requires analytical, deductive reasoning,and problem solving abilities.
EEO/AA/Vet Friendly
Salary Range
$23-24
Benefits Statement
A robust benefits package is available to eligible associates, designed to meet the needs of every stage of life, including paid time off (PTO), retirement, medical, dental, vision, education assistance, and a variety of additional voluntary benefits. For more information visit our website at www.benedictineliving.org.
Additional Information
Insurance Background required for this position. 100% Onsite role.
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