Breakfast Comp Supervisor
The Breakfast Comp Supervisor is responsible for overseeing the complimentary breakfast and Lobby for overnight hotel guests while interacting in a friendly, outgoing manner with guests and attendants.
RESPONSIBILITIES:
- Approach all encounters with guests and associates with a smile.
- Ensure guests are enjoying their meals and take action to correct any problems.
- Clear, clean, and reset tables as needed.
- Ensuring service areas are stocked, organized, clean and neat, and all side work is complete each shift.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Support all areas of the food service as necessary, which may include washing service ware, sweeping and mopping floors, cleaning kitchen surfaces.
- Immediately follow up on accidents problems or guest complaints.
- Maintain proper consistent disciplinary actions for all Comp employees.
- Ensure all duties are completed by attendants.
- Assist with inventory management.
- Ensure all food safety logs are completed daily.
- Perform any other duties as requested by management.
QUALIFICATIONS:
- At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
- Previous supervisory responsibility preferred.
- Must be fluent in English, both written and verbal.
- Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve.
- Willing and able to stand/walk for entire shift if needed.
