The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. S/he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating and coordinating the activities of all departments
ESSENTIAL DUTIES:
- Plan the dealership’s operations of the coming year and report the plan to the dealer and/or stockholders for approval.
- Obtain, review and recommend improvements for each department manager’s monthly forecasts and plans.
- Ensure that every department operates harmoniously and profitably.
- Develop and maintain a good working relationship with the factory and lending institutions.
- Ensure that a completed financial statement is submitted to the factory by the 5th working day of each month.
- Formulate policies and establish procedures for all training programs and monitor their effectiveness.
- Oversee all dealership personnel functions, to include interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination.
- Review and approve the compensation plans for all employees.
- Ensure that department managers are training and supervising employees for optimum effectiveness.
- Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
- Complete a formal performance evaluation of each department manager once every six months.
- Provide enthusiastic leadership to shape employees’ attitudes and build morale.
- Establish harmony and teamwork among departments.
- Conduct managers’ meeting at scheduled intervals.
- Coordinate with the business office to ensure that records and analysis be maintained accurately.
- Develop merchandising strategies and assist in creating an effective, cost-efficient advertising program OTHER
DUTIES:
Resolve any customer complaints that line management has not been able to resolve.
QUALIFICATIONS:
High school diploma or the equivalent. Must be 21 years old or older Must have a valid Texas driver license Must be able to pass a drug screening check and background check.
