Ready to Drive the Future? As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions. Job Category: Information Technology
Job Summary:
Application Support II role providing Tier 2 support for a portfolio of enterprise applications.
Responsibilities:
Diagnosing and resolving functional, configuration, access, and integration issues Partnering with the IT Service Desk on escalations; coordinating fixes with application owners, vendors, and stakeholders Tracking releases and change impacts Maintaining knowledge base articles, runbooks, and support documentation; managing provisioning, deprovisioning, and role changes Using AI tools responsibly for troubleshooting and documentation; participating in testing and deployments; identifying recurring issue patterns Producing clear written handoffs and ticket notes.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Bertrandt is a leading engineering partner for the automotive industry. They offer a wide range of services in vehicle development, from concept to series production.