Junior Support Analyst

• Attention to detail.
• Effective communication skills.
• Ability to work independently and collaboratively.

Responsibilities

• Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility.
• Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms.
• Monitor performance metrics like load times and server response, recommending optimizations.
• Review UI and content for consistency and brand alignment.
• Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.

Qualifications

• Matric certificate.
• Basic computer proficiency.