- Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet strict deadlines.
- Excellent communication and analytical thinking.
- High level of integrity and accountability.
- Team leadership and coordination skills.
Responsibilities
Billing & Revenue Operations
- Prepare monthly invoicing batches for the customer base for review by the Management Accountant.
- Ensure all billing data is accurately captured in the CRM before invoice generation.
- Reconcile invoices to supplier accounts and identify billing discrepancies for review with the Finance team.
- Support the month‑end revenue process by providing accurate billing and operational data.
- Ensure billing aligns with customer contract terms and agreed pricing structures.
- Analysis of Debtor collectability and recoverability to assist the Debtors Admin team and maintain the Provision for Bad Debts schedule.
- Ensure activation, suspension, and termination workflows are correctly updated financially.
Debit Order Administration
- Compile the monthly Debit Order batches and supporting reconciliations for review by the Management Accountant.
- Validate customer banking information and ensure accuracy before Debit Order submission.
- Reconcile debit order results and investigate unpaid/deferred transactions
CRM & Data Integrity
- Become the financial custodian of the Hollywood Connect CRM system (Splynx).
- Ensure activation, suspension, and termination workflows are correctly updated financially.
- Conduct routine data quality audits and rectify inconsistencies.
Operational Finance Support
- Support the operations team with financial insights for customer escalations, provisioning delays, and service disputes.
- Assist the creation of commercial reports to enhance profitability.
- Assist with cost allocation and revenue assurance linked to the ISP.
- Provide financial inputs for operational process improvements.
- Assist with ad‑hoc financial reporting and reconciliations.
Management Accounts
- Assist the Finance team with Management Account deliverables and reporting.
Qualifications
- Finance related degree/diploma.
- Articles Preferred however not compulsory.
- 1–2 years’ experience in a financial operations or accounting role.
- ISP or telecommunications industry experience (highly advantageous).
- Basic understanding of accounting principles (Accrual principles etc.)
- Experience in CRM systems (ISP‑related CRM experience advantageous).
- Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet strict deadlines.
- Excellent communication and analytical thinking.
- High level of integrity and accountability.
- Team leadership and coordination skills
