- Strong attention to detail.
- Knowledge of design principles and fundamentals of architecture.
- Demonstrated leadership/mentoring skills.
- Detailed knowledge of the SDLC and management of software projects.
- Good written and verbal communication skills.
- Develop the solution in a manner which supports modification.
- Adaptability to change.
Responsibilities
Design Fit for Purpose Solutions & Algorithms & planning.
- Actively contribute to design and planning meetings, discussions and documentation.
- Design solutions using most appropriate approved architectural pattern.
- Ensure design patterns used are increasing the organisational levels of high-volume transactional performance, resilience, automation and innovation.
- Ensure design meets best practices and are Test, DevOps and Support friendly • Identify and establish objectives for self and team.
- Set objectives/goals based on the team’s chosen software development methodology to successfully complete projects.
- Consider all reasonable factors, impediments and obstacles.
- Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
- Formulate supporting plans and communicate with others in terms of dependencies and impact.
- Publish plan to, peers and stakeholders through agreed methods.
Implementation of a solution that is complete, efficient and compatible
- Deliver a complete solution which covers all the agreed specified tasks and user objectives Deliver a correct solution which provides the correct results with the needed degree of precision.
- Deliver an appropriate solution which facilitates the accomplishments of specified tasks and objectives comprehensively yet excluding unnecessary steps.
- Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
- Deliver a solution in which throughput rates & response and processing times meet stated requirements.
- Deliver a solution in which effective/efficient resource utilisation of system resources occurs during operation.
- Deliver a solution which ensures the maximum operational capacity requirement is achieved or exceeded.
- Deliver a solution which can effectively/efficiently exchange information with other products, systems or components.
- Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.
Implementation – Advises on the Solution and/or actions allocated tasks to ensure it has a High Usability Factor
- Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency and satisfaction.
- Ensure the user of the system can comfortably recognise the systems flow, functions and capabilities of the system.
- Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
- Ensure the solution protects the user against making errors.
- Ensure the user interface is pleasing and presents a satisfying interaction for the user.
- Actions the proposed solution thus ensuring that it is accessible and can be used by people with the widest range of characteristics, capabilities, cultures and languages where appropriate.
Implementation – Ensure the Solution is Reliable
- Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
- Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
- Ensure the solution is robust and remains continually available.
- Respond to outages and failures when and where needed.
- Improve fault tolerance even when operational conditions are not optimal.
- Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
- Ensure the solution is maintainable, and actively seeks methods to reduce down-time.
- Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
- Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
- Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
- Ensure in the event of a failure reduce effective downtime is to the minimum possible.
Implementation – Ensure the Solution has Effective Security
- Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
- Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
- Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data or settings.
- Ensure the solution has a high degree of survivability despite 3rd-Party interventions (attacks, human errors, hardware or software faults).
- Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later Ensure wherever possible actions can be traced uniquely to the entity which performed it.
- Ensure wherever possible the identify of an entity can be proved to be the correct one.
Implementation - Ensure the Solution is Maintainable.
- Ensure the solution and its relevant code base supports ease of modification for future maintainers.
- Ensure the use of appropriate standards and methods.
- Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
- Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
- Ensure relevant documentation is provided to support teams to reduce development support burden.
- Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
- Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
- Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.
Testing, verification and deploying
- Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.
- Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
- Ensure the adaptable solution delivered is appropriate for different or evolving hardware, software or other operational usage environments.
Respond to Outages & Failures
- Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
- Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
- Be available to handle emergency outages and failures for your or your teams’ solutions.
- Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
- Recommend and execute approved improvements to development methods and solutions.
- Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
- Maintain solutions which have completed development and are in the operations phase.
- Develop technical support documentation and where possible/necessary, maintain the documentation.
- Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.
Coaching/Mentoring
- Provides guidance, training, and problem-solving assistance to other Team Members.
- Mentors and contributes to the growth of junior and intermediate Team Members.
- Designs and delivers end-user training and training materials.
Living the spirit:
- Actively drives a culture of collaboration and open communication within the team.
- Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
- Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole.
- Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.
Qualifications
- Bachelor’s degree in computer science, Software Engineering, or similar field (advantageous).
- At least 5 years’ experience within a development environment.
- Knowledge of design principles and fundamentals of architecture.
- Demonstrated leadership/mentoring skills.
- Detailed knowledge of the SDLC and management of software projects.
- Good written and verbal communication skills.
- Strong attention to detail.
