Lead Associate, Technology Infrastructure

Role Overview

We are seeking a highly skilled Systems / Platform Engineer with strong hands-on experience across Linux and Windows environments, virtualization platforms (Hyper-V), OpenShift container platforms, and infrastructure automation using Ansible.

This role focuses on building, automating, and maintaining reliable, secure, and high-performing infrastructure platforms supporting modern enterprise workloads.

Key Responsibilities

• Administer, maintain, and troubleshoot Linux (RHEL) environments across production and non-production setups
• Design and develop Ansible playbooks for automation of provisioning, configuration management, and patching
• Manage and support OpenShift / Kubernetes platforms, including cluster operations, upgrades, monitoring, and troubleshooting
• Working Knowledge on virtualization platforms (Hyper-V) including VM provisioning, performance monitoring, and lifecycle management
• Collaborate with application, database, and middleware teams to ensure infrastructure readiness and performance
• Monitor system health, availability, and performance; proactively identify and resolve issues
• Implement and maintain system hardening, patching, and security best practices
• Participate in on-call support, incident management, troubleshooting, and root cause analysis (RCA), Shift rotations
• Create and maintain automation scripts, runbooks, SOPs, and technical documentation

Required Skills & Experience

• Strong hands-on experience in Linux system administration (RHEL)
• Working knowledge of Windows Server administration and troubleshooting
• Experience in building and maintaining Ansible playbooks for automation
• Practical experience with OpenShift / Kubernetes, including:
  • Cluster operations and lifecycle management
  • Pod, node, and workload troubleshooting
  • Resource management (CPU, memory)
• Good understanding of networking fundamentals (TCP/IP, DNS, firewall concepts)
• Experience with monitoring and logging tools
• Strong analytical skills for troubleshooting complex infrastructure issues

Nice-to-Have

• Scripting skills (Bash, PowerShell)
• Knowledge of DevOps practices and CI/CD pipelines
• Experience with cloud or hybrid environments
• Relevant certifications:
  • RHCSA / RHCE
  • Kubernetes / OpenShift
  • Microsoft / Hyper-V