The IT Help Desk technician will be mainly responsible for managing the help desk ticketing system. Other duties will include inventory control and management, shipping and packing, answering the emergency help-desk phone line, assisting with Tier 1 ticket resolution, and assisting the IT team in projects and daily operations as needed. Customer service skills are a must as this role will have direct interaction with our internal staff/customers The overall majority of the help desk technician’s job duties and responsibilities will be conducted at the Walnut Creek office location; however, travel will be required from time to time.
Onsite position in Walnut Creek.
RESPONSIBILITIES:
QUALIFICATIONS:
EDUCATION:
Highschool Diploma or GED.
A+ Certification (nice, but not required)
REQUIREMENTS:
COMPENSATION RANGE:
$27.00- $35.00 per hour
All compensation ranges are posted based on internal equity, job requirements, experience and geographical locations.
WE OFFER:
ABOUT US:
Boomerang Healthcare is a leader in cutting-edge pain management techniques and rehabilitation programs that set the standard in holistic approaches for managing chronic pain. Our doctors are nationally known experts in the field and are deeply involved in clinical research focused on developing the treatment solutions of tomorrow.
Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.
Job details are sourced from the employer's original posting.
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BHC Horizontal is a company that provides horizontal directional drilling services.