We are looking for an experienced Client Relations Representative who is positive, hardworking, detail oriented, and takes pride in their work. The position’s focus will be to build up client base, maintain existing client relationships, and revive inactive customers.
As part of the Client Relations team you will be required to know and articulate the company’s professional services in Life Care Plans (LCP), Physical Lead Expert Witness and other related products based on the projected and future medical costs for ill or injured patients.
You will be required to conduct market research, draft status reports, communicate with law firms and injured patients, conduct questionnaires, travel and learn about physician patient visits, medical billing, depositions and trails. You will also be required to attend conferences, maintain accurate and complete record-keeping, and participate in additional projects and tasks.
Generate new sales opportunities via phone, email or other electronic communication. Respond to client requests. Coordinate with other departments in handling cases, scheduling meeting, follow-up and overall providing outstanding service to clients.
Required Education:
Requirements:
Local candidates only in the Orlando, FL area
Must have reliable transportation and cell phone
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
BiFulco Medical Group (BMG) is a leader in physician authored life care plans. BMG provides an integrated approach of both patient medical services and litigation support services by providing objective life care plans, quantifying traumatic injuries, and provides expert witness services. The company’s genuine and caring approach not only plays a part in restoring patient’s health, but also aids in restoring hope after an injury. BMG is a fast growing business, with both medical and legal focus. We are seeking a professional who will be responsible for organizing permanent medical records related to a medical office, working alongside the case management team, and engaging in constant communication with patients and clients, while always demonstrating a genuine passion for helping patients.