Big Stone Therapies is currently seeking a part-time Clinic Administrative Assistant to join our team at our rehabilitative therapy clinics in Marshall, MN. This is a benefited position scheduled for 24 hours per week (0.6 FTE). Job
Duties:
- Scheduling Schedule new referrals.
- Gather and verify demographic and insurance information.
- Schedule, reschedule, and cancel patient appointments as required.
- Monitor patient schedule to maximize productivity.
- Perform patient appointment reminder.
- Provide instructions to patients to ensure they are prepared for appointments.
- Resolve scheduling conflicts as they occur.
- Assess staffing needs for high and low census times.
- Communicate with therapists about schedules, patients, and any changes Schedule all other non-patient care time.
- (Meetings, care conferences, PTO, etc.) Customer Service Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties.
- Courteously receive and respond to incoming telephone calls and emails.
- Maintain the appearance of the waiting room.
- Maintain confidentiality and security of Protected Health Information.
- Other Distribute mail.
- Scan, fax, and print documents.
- Clean/sanitize clinic areas as required.
- Order supplies and maintain stock levels as required.
- Maintain patient charts.
- Opening and closing duties.
- Attend meetings as required.
- Other clinic duties as assigned.
