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    Bill Gosling Outsourcing

    Business Process Outsourcing

    Bilingual Collection Agent (English/Spanish Required)

    Hampton, Virginia (2F), United StatesFull-timePosted 3w ago
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    Job description

    Join a Team That’s Passionate About Making Lives Better!

    At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

    As a Bilingual (English/Spanish) Collection Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.
    Compensation: $18.00 per hour

    What You'll Do:

    • Contact customers via phone, email, and mail to collect overdue payments 

    • Negotiate payment plans and settlements with customers to resolve outstanding debts 

    • Document all customer interactions and payment arrangements accurately in the system 

    • Follow up with customers to ensure payment agreements are upheld 

    • Collaborate with other team members to develop strategies for improving collection efforts 

    • Provide excellent customer service while adhering to company policies and regulations 

    Why Join Us?

    • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

    • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

    • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

    • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

    • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

    • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

    • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

    Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

    Twitter & Instagram: bgocareers

    Facebook: Bill Gosling Outsourcing

    LinkedIn: Bill Gosling Outsourcing

    Website – https://www.billgosling.com/careers

    By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

    At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

    Bill Gosling Outsourcing – Where your career thrives!

    Job details are sourced from the employer's original posting.

    Open job posting
    BI

    About the company

    Bill Gosling Outsourcing

    Bill Gosling Outsourcing is a global provider of customer service and business process outsourcing solutions.

    View all Bill Gosling Outsourcing jobs
    Industry
    Business Process Outsourcing
    Open roles
    6

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