BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on technical work. The successful candidate will be responsible for a full system lifecycle including configuration and code deployment and customizations in an industry-leading financial services cloud offering.
Responsibilities:
- Participating in incident management, problem management, and service request fulfillment processes
- Application installation, upgrades, testing, configuration/change management, and application/hardware monitoring.
- Knowledge capture and transfer, assisting others in the implementation and use of Eagle software
- Off-hours support, based on an on-call rotation, will be required
- Required to interact with business users and technical users both internally and externally
- Very minimal travel may be required
- Bachelor’s degree in computer science or related technical field
- 2 years of experience in a technology related position with demonstrated success
- Familiarity with the software development process
- Ability to follow complex sets of instructions, and excellent attention to detail
- Fundamental training with basic UNIX/Linux commands and or simple SQL query knowledge
- Familiarity with Microsoft Windows operating systems installation and support
- Experience with production deployment and operational support for enterprise class applications.
- Working knowledge of operations tools (monitoring, log analysis, etc.).
- Basic understanding of data center concepts around networking, storage and cloud computing
- Excellent oral and written communication skills and have the ability to communicate technical information to both technical and non-technical audiences.
- Experience writing process and procedure documentation.
- Working experience with building stable and scalable automation
- Experience using Windows scripting, shell scripts, or any programming experience
- Financial services industry experience a plus
- ITIL v3 Foundation certification a plus
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
