About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
About the Role
We are looking for a customer-focused Implementation Specialist to own the end-to-end deployment of Birdeye's AI and voice solutions. This role will work closely with customers, IT teams, FDEs, Product, and Engineering to configure, test, and launch solutions successfully.
This is a customer-facing implementation and configuration role, not a backend engineering role.
Key Responsibilities
What This Role Does NOT Own
These requirements will be identified and coordinated with FDE/Engineering, while
Implementation owns the customer communication, testing, and delivery.
Job details are sourced from the employer's original posting.
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