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    BirdEye Inc

    Technology

    SMB Sales Manager

    Gurugram, IndiaOn-SiteFull-timePosted 1mo ago
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    Job description

    Why Birdeye? Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

    Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands. What You'll Do Lead & Scale: Build, mentor, and direct a high-performing team of B2B SaaS Account Executives focused on the North American Small Business (SMB) market.

    Pipeline & Funnel Governance: Drive team performance across the middle and bottom of the funnel (MOFU/BOFU), ensuring high conversion rates from SDR-set meetings to closed deals. Deal Coaching & Execution: Join critical calls, lead deal reviews, and coach AEs on mastering value-based demos, strategic discovery, negotiation, and closing techniques. Cross-Functional Collaboration: Partner closely with SDR Managers, Marketing, and Customer Success to optimize lead handoffs, streamline workflows, and maximize customer acquisition.

    Executive Alignment: Facilitate communication for complex or critical deals between senior leadership, external stakeholders, and your sales team to expedite closing. Strategy & Innovation: Stay current with AI agentic solutions, industry trends, and competitor dynamics to continuously refine team playbooks and go-to-market execution. Responsibilities Drive Revenue Outcomes: Accountable for consistently meeting and exceeding quarterly and annual team quota targets.

    Team Development: Conduct weekly 1:1s, pipeline audits, and call coaching sessions to elevate team performance and build future sales leaders. Sales Methodology Excellence: Instill a value-based selling approach across the team, ensuring AEs articulate product value and ROI effectively. Process & Friction Optimization: Identify revenue bottlenecks across the sales cycle and implement proactive strategies and internal processes to reduce friction.

    Forecast Accuracy: Maintain accurate revenue forecasts and pipeline visibility within the CRM for executive reporting. Stakeholder Management: Serve as an escalation point for enterprise-level or critical customer discussions to ensure long-term trust and alignment.

    Job details are sourced from the employer's original posting.

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    About the company

    BirdEye Inc

    This company appears to be a placeholder or an internal identifier, as no specific business information can be derived from the provided name.

    View all BirdEye Inc jobsLinkedIn
    Industry
    Technology
    Founded
    2012
    Open roles
    22

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