Location: Toronto, ON (strongly preferred) Travel: Regular to Eastern Europe and a new South/Central America station Reports to: CEO Department: Operations (Remote Video Monitoring)
Company Overview:
Since 2011, Birdseye Security Solutions has been on a mission to reduce crime across North America. In order to make the biggest impact, Birdseye’s tenacious team has focused on Cargo Theft which attributes to a huge slice of the overall crime statistics pie. We have a strong track record delivering solutions to aid in this $200 billion/year problem by focusing on operational effectiveness and safeguarding of assets in the Transport and Logistics industry. These solutions include combining professionally trained staff with the latest AI technology and security surveillance equipment. Birdseye offers highly customized end-to-end remote security guard services, safety & compliance control and operations analytics reports to it’s enterprise client base. Birdseye employs over 350 professionals globally and is headquartered in Toronto Canada.
About the Opportunity:
Birdseye is scaling a 24/7/365 multi‑site Remote Video Monitoring (RVM) operation. We are simultaneously launching a LATAM station and rapidly deploying a proprietary AI platform across our stations. We need a senior operator who can lead complex, always‑on operations and own a disciplined, guardrailed AI rollout that improves SLAs/KPIs without regression.
Business Objectives:
Applicants MUST have:
Nice to haves:
This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.
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Open job postingAbout the company
Birdseye Solutions is a company that provides solutions for businesses.