Act as the primary technical liaison and subject matter expert for Bizlink’s data center power solutions (cabling designs). Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues.
Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
Conduct product presentations and demonstrations to educate customers on product capabilities.
Stay informed on industry trends and monitor competitor activities to highlight Bizlink’s value propositions.
Support any other tasks assigned by management.
Job details are sourced from the employer's original posting.
