Overall summary: Partner with IT Team to align company information technology with strategic direction and support IT processes and procedures. Including, but not limited to Point of Sale (Aloha), VOIP Phones, Cellular, PC's, Mac's, Tablets, Printers, Networking and Internet connectivity.
Required Training/Experience/Education
Guest 1st Mentality
Fully engaged, service minded attitude
College degree preferred, but not necessary
Computer expertise (Aloha, Excel, Windows, POS, etc.)
Basic Networking skills
Support or troubleshooting background
Aloha experience in any capacity required
Minimum Qualifications
Must be alert to needs of supervisor and co workers
Command of the English language
Available to work 55+ hour work week (Occasional Nights and weekends required)
Must be able to sit and stand for 8-10 hours
Office out of Addison, TX with the ability to travel 20% when needed
Outstanding verbal, written and multi-tasking skills
Ability to create momentum and foster organizational change
Strong conflict resolution skills
Strong business acumen
Able to solve problems by identifying root causes and negotiating satisfactory resolution
Able to influence change by leveraging strong working relationships built on trust
Responsibilities & Duties
Believes in and follows all Employee Handbook standards and expectations.
100% focus and dedication to Louie is, I am Louie, Louie's House Rules and Louie's Management philosophies
Conducts end-user training, including on-site and New Store Opening training
Responsible for the proper use and maintenance of BLRO IT Ticket System.
Supports and meets company objectives.
Executes/implements new/upgraded information systems adhering to plans, procedures, deadlines, and accountabilities
Evaluates and implements IT procedures and equipment for maximum efficiency and cost containment.
Ensures users/customers are provided professional, courteous, and timely support and service.
Stays abreast of trends and regulations to ensure effectiveness and compliance.
Executes company Disaster Recovery Plan as needed
Performs other related duties as assigned by management.
Completes assigned tasks and goals in a timely manner
Apply online at http://recruiting.talentreef.com/bar-louie
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Bar Louie is: A LOCAL BAR with stunning, handcrafted drinks a dynamic beer selection and American food that stands out in a unique, comfortable urban atmosphere; where above all people have a great time with old friends while making new ones. What’s so great about working with Louie? As a member of the Bar Louie family you have bragging rights that you work for a concept that is innovative, growing AND encourages you to be YOU.