About the Role
Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.
Key Responsibilities
Payroll Management
- Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)
- Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)
- Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions
- Partner with Finance to reconcile payroll data, general ledger, and reporting
- Handle payroll audits, discrepancies, and employee escalations
- Ensure compliance with federal, state, and local wage and hour laws
- Ensure compliance with tax regulations, wage laws, and reporting requirements
- Prepare and validate payroll reports, audits, and filings
- Maintain documentation for audits and regulatory reviews
- Track and report payroll metrics and trends using Microsoft Excel and Power BI
- Oversee employee data changes impacting payroll (job changes, compensation updates)
- Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs
- Ensure data integrity between HRIS and payroll systems
- Support benefits deductions, leave of absence tracking, and timekeeping systems
- Identify and implement payroll process improvements and automation opportunities
- Streamline workflows between HR, Finance, and Payroll
- Improve accuracy, reduce manual effort, and enhance employee experience
- Act as the primary point of contact for payroll-related queries and escalations
- Partner with internal stakeholders across HR, Finance, and Operations
- Provide guidance on payroll policies, procedures, and best practices
- 7+ years of experience in payroll or HR operations with strong payroll ownership
- Proven experience managing multi-state payroll in the U.S.
- Strong knowledge of payroll compliance, tax regulations, and wage laws
- Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)
- Experience with payroll systems
- Strong attention to detail and high level of accuracy
- Experience supporting field-based or hourly workforce (technicians, project teams)
- Experience with reporting tools like Power BI or Tableau
- Experience in a global or multi-country payroll environment
- CPP (Certified Payroll Professional) certification
- Bachelor’s degree in HR, Finance, Accounting, or related field
- Payroll Processing & Compliance
- Payroll Reconciliation & Audits
- HRIS & Payroll Systems
- Data Analysis & Reporting
- Process Improvement & Automation
- Stakeholder Management
