Qualification : BE/B.Tech (MBA will be added advantage)
Experience : Approx 9-14 years
Key responsibilities-
Domain exposure to Manufacturing, IT and ITES environment , Travel, Hospitality ,Airports ,BFSI preferable
Understanding of diverse industries and articulating the business value of the self service solutions to business users
Capturing and updating opportunities for the sales funnel
Maintaining and building strong relationships with customers to increase customer satisfaction
Matching customer business objectives with the self service solutions that deliver value to the customer
Conducting opportunity risk assessments and forecasting
Developing account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
Coordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality.
Very result oriented and number focused.
Very high degree of customer orientation. Own customer issues till closure and resolve them working through the internal system of the organization.
Excellent Communication and analytic skills
Good Interpersonal, Negotiation and Strong leadership skills
Should have expertise in any of the following - Telephony (Voice & Call Centers). Audio Video conferencing. Data security & storage and Data Networking
Job details are sourced from the employer's original posting.
