About Blackhawk Network
Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
Overview
The Inside Sales Account Manager is responsible for growing revenue and deepening relationships across a portfolio of existing and emerging clients, with a primary focus on Tango and Hawk Marketplace.
Responsibilities
Growth
- Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention.
- Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
- Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network.
- Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets.
- Accurately forecast revenue and share clear, timely projections with sales leadership.
- Identify and purse opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions.
Relationship Building & Engagement
- Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel.
- Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs.
- Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.
- Navigate complex organizations to identify and engage the right decision-makers and influencers.
- Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle.
- Coordinate with cross-functional teams (marketing, product, operations) to delivery on customer objectives and support account growth.
Product Knowledge & Tools
- Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases.
- Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement.
- Share best practices across the team and actively contribute to a culture of continuous improvement.
Qualifications
- 90% English proficiency
- Minimum of Three (3) years professional sales experience
- Minimum of Two (2) years B2B selling experience ideally in an Account Management role
- Proven ability to effectively sell to prospects and clients
- Excellent verbal and written communication skills
- Demonstrated ability to be organized and work independently to see tasks through to completion, even under tight time constraints
- Proven track record of achieving sales goals
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Employment is contingent upon the successful completion of a background check and drug screen.
