Role: The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws and Blaze policies and procedures.
Job Type: Full-time, on-site at our administrative office in St. Paul, MN
Major Duties and Responsibilities
- Responsible for overseeing and processing bankruptcy notices, petitions, reaffirmations, discharges and dismissals while managing deadlines through court dockets and internal requirements
- Prepare, review and file reaffirmation agreements, proof of claims, motions with our legal counsel while ensuring all internal systems maintain accurate status of bankruptcy and compliance with FCRA and bankruptcy regulations
- Work alongside our legal counsel on all cases to ensure petitions, agreements, claims and motions are completed within procedure timeline requirements to protect Blaze’s financial interests
- Ensure all internal systems, databases (PACER, etc.) and spreadsheets have accurate statuses and are being managed timely with queue completions
- Verify and calculate loan balances, delinquency information, interest rates, payment amount changes and loan modifications within the proposed plan or modifications
- Assist Collectors with escalated bankruptcy related questions and member calls
- Respond to all member and employee questions regarding bankruptcy cases
- Oversee trustee payment postings and ensure loan accounts are set up according to confirmed plans
- Reviews accounts for action relating to motions due to delinquency or no payments within our outside of confirmed bankruptcy plans
- Keep abreast of all related federal and state collection laws, bankruptcy laws, etc. and advise management on the impact of any related changes
- Assist the Collections Management team as needed with updates or tasks needing completion identified through the Mortgage Watch List Committee
- Review and develop bankruptcy procedures to ensure compliance and accuracy of processes
- Evaluates present collection methods and offers suggestions to improve efficiencies to further minimize loss to the credit union
- Easily adapt to change and embrace new ideas
- Prioritize and manage multiple demands
- Meet key performance goals
- Adhere to all current and/or future policies, procedures, and guidelines
Other Duties
- Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
- Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
- Regular and predictable attendance
- Perform other duties as assigned to support effective department operation
